
Privacy policy
Your privacy is very important to CHM COMUNICA SOCIETÀ CONSORTILE A RESPONSABILITÀ LIMITATA. To protect it as effectively as possible, we provide this Privacy Policy, which explains what information is collected online and how it is collected and used through this website.
This Privacy Policy is provided pursuant to Article 13 of Regulation (EU) 2016/679 ("GDPR") of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
The Policy applies to users who interact with the web services of CHM COMUNICA SOCIETÀ CONSORTILE A RESPONSABILITÀ LIMITATA, accessible electronically from https://www.chmcomunica.com, corresponding to the homepage of the Company's official website.
This Privacy Policy applies exclusively to this website and not to any other websites that may be accessed through links contained herein.
This Policy also refers to the provisions of the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali), Order No. 229 of 8 May 2014, concerning simplified procedures for information notices and obtaining consent for the use of cookies, together with the related clarifications available at:
http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/4006878
The purpose of these provisions is to establish minimum requirements for the online collection of personal data and, in particular, the methods, timing and nature of the information that data controllers must provide to users when they access web pages, regardless of the purpose of their visit.
Data controller
Following consultation of this website, data relating to identified or identifiable individuals may be processed.
The Data Controller is CHM COMUNICA SOCIETÀ CONSORTILE A RESPONSABILITÀ LIMITATA, represented by its Legal Representative, who may be contacted in writing using the contact details provided at the bottom of each page of the website https://www.chmcomunica.com.
Types of data processed
The IT systems and software procedures used to operate this website automatically acquire certain personal data during their normal operation. The transmission of such data is inherent in the use of Internet communication protocols.
This information is not collected in order to be associated with identified individuals. However, by its nature, it could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes:
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IP addresses or domain names of users' devices;
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URI (Uniform Resource Identifier) addresses of the requested resources;
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the time of the request;
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the method used to submit the request to the server;
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the size of the file received in response;
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the numerical status code indicating the outcome of the server response (successful, error, etc.);
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other parameters relating to the user's operating system and IT environment.
These data are used solely to obtain anonymous statistical information on website usage and to ensure the proper functioning of the website.
Such data may also be used to establish liability in the event of suspected cybercrime against the website, but only upon request by the competent authorities.
The optional, explicit and voluntary sending of emails to the addresses published on this website results in the subsequent acquisition of the sender's email address, which is necessary to respond to requests, together with any personal data contained in the communication.
Voluntary provision of personal data
Except for navigation data, users are free to provide their personal data through request forms available on the website or by contacting CHM COMUNICA SOCIETÀ CONSORTILE A RESPONSABILITÀ LIMITATA in order to receive information or other communications.
Failure to provide such data may make it impossible to fulfil the user's request.
Minors
In accordance with Article 8 of the GDPR, individuals under the age of 16 may not submit personal information through this website, nor make purchases or enter into legally binding transactions, without the prior consent of a parent or legal guardian, unless otherwise permitted by applicable law.
Methods of processing
Personal data are processed using automated tools for no longer than is necessary to achieve the purposes for which they were collected.
In accordance with Article 32 GDPR, specific security measures are implemented to prevent data loss, unlawful or improper use and unauthorised access.
Rights of data subjects
Data subjects have the right, at any time, to obtain confirmation as to whether or not personal data concerning them are being processed and, where that is the case, to access such data and receive information regarding their content and origin, pursuant to Article 15 GDPR (Right of Access).
They also have the right to verify the accuracy of their personal data and request that such data be updated, completed or corrected pursuant to Article 16 GDPR (Right to Rectification).
Furthermore, under the GDPR, data subjects have the right to:
request the erasure of their personal data (Article 17 – Right to Erasure);
request the restriction of processing (Article 18 – Right to Restriction of Processing);
withdraw their consent at any time, where processing is based on consent (Article 7(3) GDPR);
object to the processing of their personal data for legitimate reasons (Article 21 – Right to Object);
lodge a complaint with the competent supervisory authority (Article 77 GDPR).
Anyone with questions regarding the privacy practices adopted by CHM COMUNICA SOCIETÀ CONSORTILE A RESPONSABILITÀ LIMITATA, their application, the accuracy of their personal data, or the use of the information collected may contact the Data Controller in writing using the contact details provided at the bottom of each page of the website: https://www.chmcomunica.com.
Disclosure of personal information
Except as expressly described in this Privacy Policy or where required by law, personal information will not be disclosed to third parties.
What are Cookies?
Cookies are small text files (consisting of letters and/or numbers) that enable a web server to store information on a user's device (browser) so that it can be reused either during the same visit (session cookies) or during subsequent visits (persistent cookies).
Cookies are stored by the browser on the user's device (computer, tablet or smartphone) according to the user's preferences.
Similar technologies may also be used to collect information about users' behaviour and their use of online services.
For the purposes of this document, the term "cookies" refers to both cookies and similar tracking technologies.
Types of Cookies
Depending on their characteristics and purpose, cookies can be classified into different categories.
Strictly necessary (technical) cookies. These cookies are essential for the proper functioning of the website. They are used, for example, to manage user login, provide access to restricted areas and generally improve, personalise and optimise the services offered.
Some of these cookies are deleted automatically when the browser is closed (session cookies), while others remain stored for a longer period in order to recognise the user's device during future visits (persistent cookies).
Disabling these cookies may affect the functionality of services that require authentication, while the public areas of the website will generally remain accessible.
The website uses the following essential cookies:
XSRF-TOKEN – used for request forgery protection. Duration: Session.
hs – security cookie for Hive (legacy). Duration: Session.
SVSession – ensures website security, stability and core functionality. Duration: 12 months.
SSR-caching – improves website rendering performance. Duration: 24 hours.
TS* – used for attack detection and website protection. Duration: Session.
bSession – used to measure system effectiveness. Duration: 24 hours.
fedops.logger.sessionId – monitors session errors and issues to improve system resilience. Duration: 12 months.
_wixAB3|* – used to manage website experiments and A/B testing. Duration: 6 months.
server-session-bind – API protection cookie. Duration: Session.
client-session-bind – API protection cookie. Duration: Session.
oAuthState – session cookie used during authentication and identification processes. Duration: Session.
wixSession – ensures website security, stability and core functionality. Duration: 12 months.
sec-fetch-unsupported – identifies browser limitations that prevent the activation of certain website security features. Duration: Session.
Analytics and performance cookies. They are used to collect and analyse information about website traffic and usage in an anonymous and aggregated manner.
These first-party or third-party cookies do not directly identify users but make it possible, for example, to determine whether the same user returns to the website at different times. They also enable the monitoring of the website's performance in order to improve its functionality and usability.
Disabling these cookies does not affect the core functionality of the website.
Profiling cookies are persistent cookies. They are used to identify users' preferences (whether anonymously or otherwise) in order to improve their browsing experience and display advertising that is more relevant to their interests.
Because these cookies may significantly affect users' privacy, both European and Italian legislation require that users be properly informed about their use and provide their explicit consent before such cookies are installed.
Third-party cookies. While browsing this website, users may receive cookies not only from this website (first-party cookies), but also from websites or services operated by third parties.
A common example is the presence of social media plugins (such as Facebook, X/Twitter or Google services), which allow users to share website content through social networks. These plugins may result in cookies being transmitted between the user's browser and the relevant third-party services.
The collection and processing of information by these third parties are governed by their respective privacy and cookie policies, which users are encouraged to consult.
Managing third-party cookies
To ensure greater transparency, where third-party services are installed through this website, information is provided regarding their purpose, together with links to their respective privacy notices and instructions on how to manage or refuse the installation of cookies.
General opt-out resources for third-party cookies
Where it is not possible to identify every third party individually—particularly in relation to advertising and profiling cookies—users may manage their preferences through the following industry platforms:
Network Advertising Initiative:
http://www.networkadvertising.org/choices/
Your Online Choices:
http://www.youronlinechoices.com/
Digital Advertising Alliance:
http://www.aboutads.info/choices
How to disable cookies in your browser
Users may choose whether or not to accept cookies through their browser settings.
Please note that disabling technical or strictly necessary cookies, either partially or completely, may affect the functionality of services available to registered users. However, the public areas of the website generally remain accessible even if cookies are disabled.
Disabling third-party cookies does not affect the ability to browse the website.
Most browsers allow users to configure separate settings for first-party and third-party cookies.
For example, in Mozilla Firefox, users can manage cookie preferences by selecting:
Tools → Options → Privacy
where they can choose whether to accept or reject different types of cookies and remove existing cookies.
Users may also disable cookies directly through their browser by following the instructions available at the links below:
Google Chrome
https://support.google.com/chrome/answer/95647
Mozilla Firefox
https://support.mozilla.org/kb/cookies-information-websites-store-on-your-computer
Microsoft Internet Explorer
https://support.microsoft.com/help/17442
Opera
https://help.opera.com/
Apple Safari
https://support.apple.com/guide/safari/manage-cookies-and-website-data